*Updated: 1-8-16*

Each morning, all new order invoices are printed, along with each personalized label for each bottle. This begins the Zeus E-Juice manufacturing process. Customer orders are made fresh by-hand in the order they are received. We treat all customers the same, whether they buy (1) bottle of e-juice or (50) bottles.

Once the orders have been processed they are transferred over to our shipping department. This is our daily process for manufacturing, and shipping Zeus E-Juice.

Processing Schedule (all times in EST):

Orders placed after 8:00 a.m. will not be processed or shipped until the following day. For example: A customer placing their order at 10:00 p.m. Tuesday evening will have their order status updated into Processing on Wednesday morning at 8:00 a.m. A customer placing an order Wednesday morning at 10:00 a.m. will have their order status updated into Processing on Thursday morning at 8:00 a.m. This is our daily schedule.

We do not process or ship orders over the weekend. Our final processing schedule for orders to be shipped out before the weekend is finalized by 8:00 a.m. Friday morning. If you place an order after 8:00 a.m. on Friday morning – your order will not be processed and shipped until the following Monday. 

Processing Time:

We are always working hard to get orders processed as quickly as possible. On many occasions, Zeus E-Juice customers can expect a 1 business day processing time from the time their order is placed, however, this is not a guarantee. There are periods of time where we do experience very high volumes of orders. Examples of high volume periods are promotional Holiday Sales, promotional Non-Holiday Sales like Black Friday and Cyber Monday, as well as any other promotional sales period. During these high volume promotional sales periods, customers can expect a 2-3 business day processing time (especially during Black Friday and Cyber Monday). Another period where customers may also experience extended processing time is following the weekend. Because we are closed for production over the weekend, Monday is our busiest day, and customers who have placed orders over the weekend can expect a 1-2 business day processing time.

Order Confirmation:

We urge you to double-check your entire order before confirming your order during checkout. Confirming your order during checkout means that you agree to all terms of service, terms and conditions, policies, and rules listed on this website.

Please be aware that once your order is confirmed during checkout, any request to change your order in regards to flavor, PG/VG ratio, nicotine strength, or bottle size will not be made. Refunds or cancellations requested as a result of these changes not being made will not be accepted. Please make sure to double-check your order before confirming your order during checkout.

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